What this domain covers
- Insurance fundamentals and risk concepts
- Insurance contracts and legal principles
- Ontario insurance industry participants
- RIBO regulation and broker responsibilities
- Ethics and professional conduct
- Risk assessment, underwriting and claims
How to practise it
Mix direct knowledge with client-facing situations. A broker-duty question often turns on disclosure, documentation, authority, privacy, conflicts or the difference between underwriting and claim functions.
Common confusion points
Peril vs hazard, material facts vs ordinary information, broker vs insurer roles, binding authority, policy conditions vs exclusions, indemnity vs valuation, and ethical duties vs simple customer service.